Charlotte Mecklenburg Library supports newcomers to Charlotte through a dedicated onboarding strategy called WelcomeCLT. This strategy is in direct support of the Library’s mission to be a welcoming place to all and was also enacted as part of the effort to address Child and Family Stability in Charlotte. Led by a diverse team of Library staff, this initiative supports those new to the Queen City (with an emphasis on international newcomers) by providing information and resources about the Charlotte metro area. WelcomeCLT includes dedicated kiosks/citizenship corners, dedicated programming and an online portal.
Information Kiosks/Citizenship Corners
Information Kiosks are located in all branches to provide literature from partners to new residents. This includes neighborhood specific information such as bus route maps, school information and more. A WelcomeCLT bag is available to allow customers to assemble their own WelcomeCLT packets based on personal needs. Additionally, each branch has a Citizenship Corner that provides a dedicated space where immigrants can find information about becoming a U.S. Citizen.
Library Programming
Branches alternate as host of a quarterly resource fair* which provides an opportunity for newcomers to connect with Library partners face-to-face. Past partners have included Charlotte Area Transit System (CATS), Charlotte-Mecklenburg Schools (CMS), Smart Start, the North Carolina Department of Motor Vehicles (NC DMV) and more. Branches also host monthly programs such as language conversation clubs and information sessions with community partners. Library programs such as the English Conversation Club pictured below can be registered for through the events calendar.
English Conversation Club Tuesdays at 11 a.m. via Zoom
Online Portal
WelcomeCLT includes a dedicated section of the Library’s digital branch to support the WelcomeCLT initiative. On the site, you can find information about local government, schools, city history and the neighborhood demographics for each Library branch. The site also provides information for services such as public transit, trash, recycling and housing.
As we move into the next phase of WelcomeCLT, we are excited to incorporate this important initiative into the blueprint for our new Main Library, projected to be finished in 2024. The new Main Library is poised to become a major destination in Uptown Charlotte that is welcoming and inviting to everyone.
Main Library Branch Design Opening 2024
*Community Resource Fairs have been placed on hold until further notice due to COVID-19.
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This blog post was written by Lonna Vines, a librarian for Charlotte Mecklenburg Library and team member for WelcomeCLT.